Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account information: name, email address, password
• Payment information: billing address and payment method (processed by Stripe — we do not store full card numbers)
• Profile preferences and settings
• Communications you send us (e.g., support requests)

1.2 Information Collected Automatically

• Log data: IP address, browser type, operating system, referring URLs, pages visited, time stamps
• Device information: device type, unique device identifiers
• Usage data: features accessed, content viewed, interactions with the Service
• Cookies and similar tracking technologies (see Section 4)

1.3 Information from Third Parties

We may receive information from third-party services you connect to your account, analytics providers, and payment processors. This information is subject to the terms and privacy policies of those third parties.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and manage your subscription
• Personalize your experience and deliver relevant content
• Send transactional communications (receipts, account updates, security alerts)
• Send marketing communications (you may opt out at any time)
• Analyze usage patterns to improve platform performance
• Comply with legal obligations
• Enforce our Terms of Service and protect against fraud or abuse

We do not use your information to make automated decisions that have legal or similarly significant effects on you without human review.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who help us operate the Service, including:

• Stripe (payment processing) — subject to Stripe's privacy policy at stripe.com/privacy
• Cloud hosting and infrastructure providers
• Analytics providers (e.g., for understanding platform usage)
• Email and communication tools

These providers are contractually required to use your information only to provide services to us and in accordance with applicable law.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your choices regarding your information.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (web beacons, pixels, local storage) to:

• Authenticate users and maintain session state
• Remember your preferences and settings
• Analyze traffic and usage patterns
• Support marketing and advertising activities

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service. We do not currently respond to "Do Not Track" browser signals.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Service. We may retain certain information for longer periods as required by law, for dispute resolution, or to enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable time, subject to legal retention requirements.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption in transit (TLS/SSL), access controls, and regular security assessments.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

7. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time using the link in any email

To exercise these rights, please contact us at support@sharpr.bet. We will respond within 30 days. We may verify your identity before processing your request.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected
• The right to opt out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at support@sharpr.bet. You may also designate an authorized agent to submit requests on your behalf.

In the prior 12 months, we have collected the categories of personal information described in Section 1, used it as described in Section 2, and shared it only as described in Section 3.

9. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us at support@sharpr.bet.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services, including licensed sportsbooks. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the platform. Sharpr is not responsible for the privacy practices of third parties.

11. International Users

Sharpr is operated in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence. By using the Service, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. The date at the top of this policy indicates when it was last revised. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sharpr LLC
support@sharpr.bet